Patient & Family Advisory Council - Glens Falls Hospital

Hospital Staff Partnering With Patients

The Patient and Family Advisory Council (PFAC) at Glens Falls Hospital is composed of a group of individuals who are invested in partnering with the hospital staff. Members include patients and family members, physicians, nurses, the VP of Quality Management, and the coordinator of the Patient Experience Department.

Involving patients in developing safe and effective hospital programs and services has proven to be valuable, making PFACs not only popular but successful. The Council at Glens Falls Hospital was founded in December 2016 and regularly meets the first Thursday of the month.

PFAC Goals

Gain a better understanding of the health care system
Become advocates for patient and family-centered health care in their community
Understand how to become an active participant in health care
Develop close relationships with other members of the Council
Provide an opportunity to learn new skills facilitating groups, listening skills, telling their story