Patients & Visitors

Billing & Insurance

Find out how to pay your bill, what insurance is accepted, who to contact with questions, and more.

Medical Records

Find information on obtaining patient records from members of the Albany Med Health System.


We have convenient parking at our locations, including valet parking and parking garages. Find out more about where you need to go.

Patient Relations

Our patient relations teams focus on your comfort and wellbeing. Interpreter services, information about your rights, and additional resources regarding any concerns are available through Patient Relations.


Learn more about our convenient on-site pharmacy locations at Albany Medical Center and Glens Falls Hospital.

Spiritual Care

We provide compassionate spiritual and emotional support to people of all faiths, or of no particular faith. Our chaplains are available 24/7 for patients, families, and friends.


Telehealth is offered at our practices across the Albany Med Health System. Learn more about how it works.

Visiting Hours

Visiting hours and guidelines can change from time to time. Stay up-to-date on visitation policies at the hospitals of the Albany Med Health System.

Volunteer Services

From therapy dogs to providing patients with reading materials, our hospitals provide opportunities for fulfilling volunteer work.

Your Hospital Visit

From preparing for your stay to discharge services, as well as dining and visiting options for your family, read our Patient Guide.