Patients & Visitors

Requesting Medical Records

Find out how to obtain your records from hospitals of the Albany Med Health System.


Find out more about where you need to go. We have convenient parking, including valet parking and parking garages.

Patient Relations

Our patient relations teams can help you with your comfort and wellbeing. This includes interpreter services, information about your rights, and additional resources regarding concerns.


Learn more about our on-site pharmacy locations conveniently located at Albany Medical Center, Glens Falls Hospital, and Saratoga Hospital.

Spiritual Care

Our chaplains are available 24/7 for patients, families, and friends to provide compassionate spiritual and emotional support to people of all faiths, or of no particular faith.


Telehealth is offered at our practices across the Albany Med Health System. Learn more about how it works.

Visiting Hours

Visiting hours and guidelines can change from time to time. Stay up-to-date on visitation policies at the hospitals of the Albany Med Health System.

Volunteer Services

From therapy dogs to providing patients with reading materials, our hospitals provide opportunities for fulfilling volunteer work.

Your Hospital Visit

From preparing for your stay to discharge services, as well as dining and visiting options for your family, read our Patient Guides for each hospital.